Privacy Policy

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At The Skin Nutritionist, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit our website www.theskinnutritionist.co.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information (Name, home address, email address, phone number, date of birth, etc.)

Health Information (Medical history, skin conditions, allergies, and other relevant health data necessary for treatments)

Payment Information (If applicable, we process payments securely and do not store card details)

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage our services, including skincare consultations and treatments

To process payments (if applicable)

To communicate with you (appointment reminders, newsletters, promotions, updates, etc.)

To maintain accurate treatment records for health and safety purposes

To comply with legal and insurance obligations

3. Legal Basis for Processing Data

We process your personal data under the following legal bases:

Consent – When you provide your information for marketing, health consultations, or other voluntary purposes

Contractual Necessity – When processing is necessary for the performance of a contract (e.g., booking treatments)

Legal Obligation – When required by law or insurance regulations

Legitimate Interests – For business improvement and customer service

4. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your data with:

Service providers (e.g., payment processors, booking software providers, hosting services)

Legal authorities (if required by law or to protect our rights)

Business partners (with your consent for marketing collaborations)

If we use third-party software to store your booking and health information, such as a secure cloud-based system, we ensure compliance with UK GDPR regulations.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:

Health and treatment records: Retained for a minimum of 10 years for legal and insurance purposes.

Financial transactions: Retained for 7 years in compliance with tax laws.

Marketing data: Retained until you opt out of communications.

6. Your Rights

Under the UK GDPR, you have the right to:

Access, correct, or delete your personal data

Withdraw consent for marketing communications

Object to processing in certain circumstances

Request data portability

Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Security Measures

We implement security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

Any paper records containing personal or health data are stored securely and accessible only to authorised personnel.

Digital records are stored in secure, encrypted systems.

8. Children’s Privacy

We do not collect the personal data of children under the age of 16 without parental or guardian consent. If we discover that we have collected data from a child without appropriate consent, we will remove it immediately.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of the website.
 

You can manage your cookie preferences by adjusting your browser settings.

10. Consequences of Not Providing Personal Data

To receive certain services, we require specific personal data (e.g., health information for skincare treatments). Without this data, we may be unable to provide services.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

The Skin Nutritionist
61 Watling Street, Towcester, NN12 6AG
shauny@theskinnutritionist.co
07487533320